Conflict Resolution & Morale Building
Building a positive workplace culture. Resolving conflicts.
Beyond the Box™ helps boost morale and productivity.
Managing conflict in the workplace is a critical skill for any leader and employee. Often conflict can be resolved as fast is it erupts as long as leaders recognize the signs.
Open communication clears the air.
From working with many companies and teams in conflict, we have found that lack of clear and open communication often causes dysfunctional workgroups. Companies can face festering resentments from false assumptions, resulting in low morale. A toxic environment often makes the workplace unproductive, inefficient and unpleasant. It can also lead to a high level of absenteeism, lack of engagement and problems with employee retention.
The Beyond The Box™ Conflict Resolution Workshop Difference
We introduce hands-on exercises, as well as a “circle process” that helps individuals find innovative ways to prevent and resolve conflicts. These experiences will:
Conflict Resolution Means Building a Positive Workplace Culture. Beyond the Box helps teams develop skills, in a safe environment, that can be used right away.
Learning by doing. Our hands on conflict resolution and morale building workshops allow participants to not only explore and learn creative strategies, but also learn by doing through role-playing activities.
Lessons that can be directly and immediately applied to the workplace include developing skills in:
Active listening
Collaborative problem-solving
Questioning assumptions
Role playing challenging situations
Reframing the challenge at hand
Using the Circle Process for conflict resolution and consensus building
“We have never smiled or laughed so much in one day”
Staff have been giving me wonderful feedback on the retreat. We all agreed that we have never smiled or laughed so much in one day! I also plan on incorporating some of the photos into a photo book.
Laurie Smyk
Pharmacy Department
St. Michael’s Hospital
Case Study
Conflict Resolution: Trust Building. Morale Building
The workshop helped the group and the CEO see sides of themselves — and each other — that they had never been aware of.
The experience gave them the confidence and ability to change. They also came to know each other as people, not just as functionaries.
The session helped the team see the CEO in a more human light, rather than in a strictly managerial role. It also became apparent to the CEO that he needed to acknowledge his shortcomings and take steps to improve relationships — his communication skills — with the team.